Restoration FAQs2020-10-06T13:54:37+00:00

RESTORATION FAQS

How long will the restored stove last?2018-05-16T02:56:15+00:00

A fully restored range could give you another thirty years or more of service; more if you care for it properly.  We will show you how.

Why restore and not buy a new stove?2018-05-16T02:55:48+00:00

You restore your antique stove because it will be absolutely stunning, and your stove will be the topic of conversation at your next dinner party. Old-fashioned antique stoves bring warm feelings of comfort and mouth watering memories of family gatherings and Sunday dinners of yesterday, a time when families did almost everything together. They symbolize that time, but still allow us to live in the current day and cook safely for our family. Antiques also offer sturdy construction (built with solid steel, porcelain enamel and intricately crafted parts) that will outlast many modern stoves  and some, like the one and only Chambers models “cook with the gas off”, saving you on gas.

How do I avoid the expense?2018-05-16T02:55:20+00:00

You can avoid the expense by carefully maintaining the condition of your stove over the years.

What is involved in a full restoration?2018-05-16T02:54:54+00:00

First, detailed pictures and videos of the entire unit are taken. The serial plate and customer’s name are logged.  The stove is then dismantled into the smallest pieces until the shell is fully exposed. Each part is catalogued then cleaned, polished, painted and/or fully restored to its original finish.

Once the stove is completely dismantled the parts are separated into three piles; in house work, enamel work, and chrome work.  The thermostats are also sent out to be rebuilt.  Each of the three piles is then photographed for record keeping purposes.  Outside vendor work orders are completed and the items are shipped out or carried directly to the vendor.

The parts done in house are stripped, sand blasted, sanded, painted and or polished.  The gas valves are rebuilt and polished.  Each gas line that was removed from the range is polished.  Screws are either replaced or restored, depending on the type and availability.  Springs are replaced.  Many other small items like knob restoration are also performed.  On many ranges we find we do not have to replace all of the insulation unless the stove has been under water or over zealously cleaned.

Minor blemishes may remain, but only if they lend to the authenticity of the stove’s age. You can even change the color of your old yellow stove to white, cobalt blue, grey, red, etc. You can pick almost any color you want. As long as our enameling company can handle it, we can offer it.  Once each piece has been fully restored your stove is reassembled and reviewed to see if it meets our standards.

During the process we may send you some progress photos, time permitting.  In the beginning we send you the “before” photos.  In the end we send before (just in case you forgot) and after photos so you can have something to look forward to.

Finally, your newly restored stove goes through “Quality Assurance Testing”. We ensure the oven thermostat is calibrated correctly and that all parts are functioning properly. We test three times or more to make sure there is no gas leaking.  We run the unit for at least five days to make sure everything is working properly.

Depending on your location you may need to have a safety system installed to be sure the range is in full compliance with safety code regulations. We do install a safety system in every range unless the customer asks us to do otherwise. Once the restoration is done, detailed “after” photos and videos are taken to record the professional and amazing transformation of your range.  Most people are amazed at the results.

Are there any age limitations?2018-05-16T02:54:18+00:00

No.  The Stove Lady has personally worked on ranges that were 100 years old.  As long as you are patient, we will restore your range.

What brands do you restore?2019-11-12T19:42:19+00:00

We restore all gas ranges and most electric ranges.  We restore manufacturers including, but not limited to Chambers, Caloric, Roper, Crown, O’Keefe & Merritt, Oriole, Quality, Welbilt, Magic Chef, Franklin Chef, Garland, General Electric, Frigidaire, Maytag, Anderson, and many more.

Do you sell fully restored stoves?2019-11-12T19:52:41+00:00

Yes.  We do have un-restored ranges in stock and we will restore them for you.  We like finding them homes.

The main benefit of buying a restored range from us is that you know what you are getting and you don’t pay to ship the stove to us.  We have seen customers overpay for stoves (from other retailers) they wanted restored only to find out that they still need to spend thousands to get their range in shape.  And they had to pay hundreds, some times more than a thousand dollars in moving fees to get the range to us.  See Edward M’s testimonial.  Unfortunately, he was not the only one who made this error.

What is the warranty of full restorations?2019-11-16T14:58:29+00:00

Two (2) Year Warranty – Re-enameled parts
Eighteen (18) months – Rebuilt thermostats and safety valves
One (1) Year Warranty – Parts, labor, re-chromed parts and new safety systems

Note:  Cleaning, painting, and polishing are not under warranty.  We do give you tips on maintaining your range once we have restored it.

How do I get a quote for my stove?2019-11-12T20:13:02+00:00

We suggest you email us photos of your range, the range top, underneath the burners, in the ovens, as well as photos of any small issues you are having. That way we can give you a general quote on full restoration.  This is the only process that we can give you a price quote without seeing the range.  Email your photos to info@stovelady.com.

What is the cost?2019-11-16T14:32:09+00:00

The cost for full restoration depends on the range being restored.  It may start at $5,500 for a small range, but the average starting price is about $7,000 – 10,000 for a standard size range.  Most Chambers ranges start at $8,800 and go up from there.  Roper stoves are more expensive and cost upwards of $10,000 for full restoration.  O’Keefe & Merritt is a west coast stove but we do sell them when available and they start at $9,800 including the cost of the stove.  Commercial ranges usually cost more to fully restore, but most people only need a cleaning and partial restoration on their commercial range.  Note: you can’t buy a “new” commercial range for your home.

How long does full restoration take to complete?2019-11-16T14:36:23+00:00

Standard restorations now take between four to nine months to complete.

Rush jobs can be completed in 30 to 60 days (for an additional fee).

If a client doesn’t mind having already restored parts, some Chambers partial restoration jobs can be done in four weeks or less.

Note:  We find that some jobs do still take more than twelve months, because they have to be re-worked to meet the Stove Lady’s tough quality standards. These things take time, just like they did in the old days.  Patience is a must because they may come apart easily but they always take longer to re-assemble.

What is full restoration?2019-11-12T20:20:38+00:00

Full restoration is the term we give to the most extensive restoration that we can do to your range.  It will include the complete tear down of your unit to the basic shell.  We restore each individual part and re-assemble your range.

CLEANING & PARTIAL RESTORATION FAQS

Can any gas stove be restored?2019-11-16T14:43:26+00:00

Yes, all gas ranges can be restored, however, we don’t restore all brands so please complete a service request and email photos to info@stovelady.com and we will determine if your range can be restored.

Are there any age limitations to restorations and repairs?2018-05-16T09:31:16+00:00

No.  The Stove Lady has personally worked on ranges that were 100 years old.  As long as you are patient, we will restore your range.

What type of person will pay somebody to clean their stove?2018-05-16T09:30:48+00:00

Most people who pay us to clean their ranges either do not have the time and energy to clean their ranges or they are physically unable to clean their ranges.

It is an expensive option for most, but we are working on a program for seniors.  They already get special consideration.  We don’t offer “senior discounts” per se, but we love seniors and consider their budgets when quoting jobs and giving advice.  One day we hope to have a charitable fund for seniors who can’t afford to repair their appliances.

Can you give tips on cleaning?2018-05-16T09:30:21+00:00

Sure!  Tips on cleaning your range…call the Stove Lady!  Only joking.

  • Don’t get oven cleaner on chrome and aluminum surfaces or on the thermostat diastat.
  • Wear protective eyewear and face coverings for safety.
  • Use oven cleaner and citrus degreaser.
  • Clean the oven while it is still warm, but be careful it is not too hot.
  • Don’t ever spray oven cleaner in a hot oven.
  • Use a razor blade like we do for the stubborn dirt, but be careful not to scratch anything.
Can I clean my stove myself?2018-05-16T09:29:50+00:00

Of course you can!!  Just not like we can clean it.  It took years to perfect our system and we know what not to break!

How long will the job take to be completed?2018-05-16T09:29:24+00:00

The completion time for a cleaning and partial restoration job depends on the condition of the range, the type of range, and the availability of parts, if parts must be replaced.  Most take between 3 to 6 months to complete.  Some can be done in as little as four weeks, but that is rare if major or hard to find parts need to be restored.

If the client is not restoring a range that has sentimental value and doesn’t mind having already restored parts the job can be done in four weeks or less.  We have an extensive inventory of new “old” stock and already restored parts so that you can have the convenience of having your stove restored in a short period of time.  We have invested more than $300,000 over the last decade acquiring stoves, restoring their parts just so we are ready for you because you are worth it!

How much will the job cost?2018-05-16T09:28:55+00:00

The cost for cleaning and partial restoration depends on the range, the condition of the range and the type (tier 1, 2, or 3) of job completed.  Some ranges may need to have new parts installed and others may need to have existing parts cleaned or repaired.

WHY USE US? RESTORATION FAQS

Why Use The Stove Lady?2018-05-16T09:33:09+00:00
  • I take pride in my work and so does my team.
  • I love this process and nothing makes me happier than seeing my customer’s face when they see their stove again for the first time since it was cleaned and/or restored or when it was repaired after being told it couldn’t be fix for so many years.
  • I believe that restoring your appliances will save you from re-doing your entire kitchen for years to come. New appliances usually need repair in the first three to five years.
  • Antique stoves have lasted the test of time, some still working after almost 100 years. Once restored, they can last another 30 years or more. Many people pass them down as a family heirloom.
  • Our nation, which had become a throw-away society is now trying to recapture yesteryear, recycle, go green, and finally realized the value in good service that we can provide right here through local U.S. businesses.
  • When you hire us you know that you are getting the best in honesty, integrity, and quality service in the industry.
  • Most of my clients have become my friends and we keep in touch years after the initial service needs have been satisfied.
  • For peace of mind, I am always there for you.
  • When you hire the Stove Lady, you are getting expert, professional service from a good friend. It’s a comfort that was offered decades ago, but is rarely seen in today’s business society.
Why should I use Belgrove Appliance, Inc., as opposed to another?2018-05-16T09:32:20+00:00

You should use us because:

  • Solid track record, over 30 years experience in appliance sales, repair and restoration industry
  • The Stove Lady was trained by the one of the largest restoration companies in the US who is known for quality of workmanship and customer service.
  • Our extensive network of restoration companies and experienced professionals around the country means you get what you need without shopping around.
  • Reputation for top quality service, high integrity, attention to detail, and a warm and friendly attitude.
  • The Stove Lady has excellent communication skills and makes everyone feel at home and comfortable with the restoration process.
  • Belgrove Appliance, Inc. is a member of the Better Business Bureau with an A+ rating.
  • The Stove Lady has been featured on WCBS radio – “Opening Bell Show” and Martha Stewart radio – “Food For Thought Show “.
  • Most clients love their appliance and we do whatever we can so they can keep using it.  We get the job done!
  • We restore commercial ranges for residential customers as they are no longer available for purchase to the residential user.  Residential owners of commercial ranges aren’t willing to give up their commercial range features of low maintenance, simplicity, and fast cooking.
  • Our customers range from celebrities to everyday people who are celebrities to us. Customer names are kept confidential.
  • We repair both new and old appliances so you can call us for all of your appliance needs and get the same great service.
  • We tell you the honest truth about what you need to meet your goals, so that you understand what repairs need to be done and what they will cost before they are done.
  • Our warranty on fully restored ranges far exceeds the warranty offered by manufactures of high end stoves with popular names.
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