Consultation Process
Appliance Repair Consultation
For the BEST SERVICE, please complete our online service request form located at the top of every page in red or by clicking here.
For people who are more than 30 minutes away we now offer virtual consultations. Most times a virtual consultation resolves your stove issue. They are done with The Stove Lady herself using Zoom video chat. They are safe and effective. Most clients learn something new about their stove. These virtual stove repairs are rated 10 out of 10 for customer satisfaction by more than 95% of people surveyed. After the consultation is finished we send you a general repair quote. It is the cheapest way to get a repair or restoration quote for your stove.
Some times you need an in home consultation. The purpose of an in home consultation is to meet a Belgrove Appliance technician face to face to:
- Discuss your individual needs
- Inspect the stove in person
- Determine the cause of more complex issues
- Determine what needs to be done to the stove to meet your personal goals
- Take photos, videos and gather information needed to provide a written quote