The Stove Lady believes in giving… My client’s wife was gravely ill. The only time he could do laundry was over the weekend. Because of our schedules, I had to start the repair on Saturday & finish it on Sunday. Most people/service companies don’t see dryer repair/doing laundry as an emergency, but I saw a man who was caring for his wife and the weekend was the only time to do his laundry. What I did was not allow one other small thing to get in the way of him caring for his wife. I love my customers and it was the least I could do to say “If I could help you in any way, please let me.” Taking money didn’t seem like the right thing to do. Apparently they felt differently. I received the letter below from them about a week later and it brought tears to my eyes. I have removed their names for privacy purposes.
I am just back from my daily hospital visit to M. She is stable, but still needs morphine to keep her pain under control. Her blood levels continue to fluctuate wildly day to day despite her medical team giving her constant bags of blood products. You are an angel to have offered to donate your hard earned service fee to my fundraising cause. M was really touched by your generosity and insists that you be paid especially as you went out of your way to fix the dryer. I totally agree with her so here is a check for your work and I have also donated $XXX to the Leukemia & Lymphoma Society in your name. A receipt is attached. Again thank you so much for your generosity.