Carlita,

The “journey” was much shorter in time than I had expected, but more satisfying than I had looked forward to. I love my new stove … it looks beautiful. Am I really supposed to cook on it now?

I would like to thank you and your staff for the courteous, professional and prompt attention you gave me through the whole process of my making the decision to purchase your Tier One contract. So far, everything seems to be working beautifully according to contract … and I have done some stove-top cooking.

Jency B., Bronx, NY

November 2010