We repair new appliances however; if you have an appliance less than twelve months old, the manufacturer should be contacted as it may still be under warranty. More than twelve months old we will be happy to repair it.
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At Belgrove Appliance a ‘Late Model’ appliance is less than 10 -15 years old. An appliance between 15 and 35 years old is considered retro and older than 35 years is considered antique, by our standards.
One of our friendly, experienced technicians visits your home or business to look at the appliancem diagnose what is wrong, discuss your goals with you and gather information to provide you with a written quote.
If the job can be completed on the spot, the diagnostic fee is waived and you pay for the repair. If for some reason you decide not to do the job, you only pay the diagnostic fee (and any applicable travel fees) to cover the time and expense of our visit and the diagnosis.
Note: Diagnostic fee for commercial appliance is not applied to the completed job.
For customers in Brooklyn, Manhattan and Queens we assess a $150 trip charge in addition to the diagnostic fee.
For customers who are more than 30 minutes roundtrip from our shop there will be a travel fee charged ($80 per hour there and back). If you live in Long Island, Staten Island, Upper Westchester, NJ, CT, PA or MD you will pay $80 per hour to get there and $80 per hour to get back to our office. The only way to avoid this fee is to pay a mover to bring the stove to our shop.